Legal

Move Agent Subprocessors

Move Agent

Last updated: September 26, 2026

This page lists the current Sub-processors used by Move Agent to process Personal Data for the Move Agent application and related services. It is maintained as the Subprocessor List referenced by Data Processing Addendum.

A customer-authorised integration is not automatically a Sub-processor. Its status depends on the data flow and whether the provider processes Personal Data on Move Agent's behalf. Where it does, the provider and its general processing purpose will be added to this list or set out in the relevant customer-specific terms. We will provide customers with notice and an opportunity to object to proposed Sub-processor changes where required by the DPA or Data Protection Laws.

Move Agent current subprocessors
Provider Service Purpose and processing Region Provider information
Managed application data service Database, authentication, file storage and realtime features Stores and processes customer data and account data to operate the Move Agent application. London, UK. Provider DPA and security information available to customers.
Amazon Web Services Underlying cloud hosting for the managed application data service Provides cloud infrastructure used by the managed application data service. London, UK. AWS GDPR information
Privacy Notice
Managed application hosting provider Application hosting, deployment and delivery infrastructure Hosts and delivers the Move Agent application and related server functions. London, UK. Provider privacy notice and DPA available on request.
Brevo Transactional email delivery Receives notification and operational email data required to deliver transactional messages for Move Agent. London, UK. Privacy Policy
GDPR and DPA information
Google Gemini API AI-assisted image and video processing Processes submitted images and videos where an enabled AI feature requires it to return an AI output. London, UK. Gemini API terms
Data retention guidance
Upstash Rate limiting, security coordination and short-lived application state Processes limited operational identifiers used for rate limiting and security controls; it does not receive customer content or application records. London, UK. Compliance information
DPA

Conditional customer-authorised services

The application also contains optional connections to Meta/WhatsApp, Google Ads and Analytics, Xero, QuickBooks, Sage, Stripe, GoCardless and Reallymoving. These services receive data only when a Partner enables or uses the relevant connection. Their legal role depends on the specific data flow, the Partner's instructions and the provider's terms, so they are not treated as core Move Agent Sub-processors on this page.

Postcode lookup and OpenStreetMap map tiles are utility services. They may receive a postcode or browser request metadata, but they are not used as Move Agent data stores. Google Maps and calendar links are user-directed links rather than server-side data processing integrations.

Provider changes

If you have questions or want to object to a proposed subprocessor, contact info@moveagent.co.uk. The DPA sets out the applicable notice and objection process.

Contact

Digital Craft Marketing Ltd

Registered in England and Wales. Company number: 08816740

Website: https://moveagent.co.uk

Email: info@moveagent.co.uk