Enquiry capture
Capture every enquiry
Capture every lead—from smart web forms and AI chat to Google Ads—so every enquiry lands as a structured record, ready for your team to act on.
New enquiry
The removals & storage software built to win.
Turn speed into a competitive advantage.
Move Agent can capture website enquiries 24/7, send immediate acknowledgements and organise the details into structured records before your team gets involved.
Comparing removals software? See our 2026 UK comparison guide.
Supported by our Partners
Built for operational management
The removals software that helps you move first.
Turn new enquiries into job-ready records from the start, so your team can respond faster, qualify the right opportunities and avoid chasing missing information.
Your current timeline
Slow workflow-
Enquiry comes in.
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You're finishing a job: "I'll quote tonight."
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Exhausted: "Tomorrow morning."
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Wednesday Two surveys booked. You don't get to it.
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Thursday morning Finally send the quote.
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Thursday afternoon "Thanks, but we've already booked someone else."
2 days later
Still chasing details
While you’re waiting, your competitor is quoting and winning.
Meanwhile, the faster company wins
Same-day
1 minute
Enquiry in. Quote out.
Move Agent structures the job instantly, so your team can approve and quote faster and act before the opportunity goes cold.
How Move Agent works
One connected workflow from first enquiry to completed move
From first enquiry to completed move, manage every stage through one connected removals workflow.
Lead qualification
Prioritise the right leads
Move Agent qualifies and organises each lead early, helping your team prioritise the strongest opportunities and spend less time chasing work that is unlikely to convert.
Qualified lead
Survey & inventory
Survey your way. Let AI do the heavy lifting.
Use in-person, remote or customer self-service video surveys, with AI processing inventory, property and access details into structured information for estimating and planning.
Survey workspace
Estimating & quoting
Review the plan. Send the quote.
Turn qualified move details into an operational estimate, review the price and margin, then send a branded quote for customer approval.
Quote builder
Planning & delivery
Plan the job. Keep the move on track.
Schedule dates, crews and vehicles, keep office and field teams working from current Job Sheets, and track delivery through to completion.
Job planner
One connected move record
Every detail follows the move.
Customer information, survey evidence, estimates, quote decisions and operational plans stay with the same move record—so teams stop rebuilding jobs, chasing updates and working from outdated information.
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Respond with full context
See what the customer has shared, what is missing and what needs to happen next.
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Protect decisions between stages
Keep survey evidence, pricing context and operational requirements connected as the move progresses.
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Plan without rebuilding the job
Carry accepted quote details into scheduling, crew preparation and delivery.
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Keep office and crew aligned
Give every authorised team the current information relevant to their work.
Product areas
Explore Move Agent
Choose the tools you need to manage enquiries, surveys, quotes, jobs and business performance.
Enquiries and conversations Capture, qualify and manage customer enquiries across connected channels. Surveys and inventory Complete structured surveys, capture inventory and prepare move requirements. Estimator and Quoting Prepare the operational and commercial plan for review, then create and manage the approved customer quote. Job planning Schedule moves, assign teams and vehicles, and keep every job organised. Customer management Keep messages, documents, payments and job history with each customer. Reporting and intelligence Monitor sales, conversion, capacity and operational performance.
Built for UK removals
Built for UK removals and storage companies
Move Agent is designed around the measurements, terminology and operational workflows used by UK removals teams.
Built in London and Beverley,
for UK removals companies
- Cubic-foot calculations
- Build inventories and calculate move volumes using measurements familiar to UK removals professionals.
- UK removals workflows
- Manage postcodes, access, surveys, quotes, crews, vehicles and storage requirements.
- Hosted in London
- Application hosting, primary database and file storage run on UK-region cloud infrastructure.
- UK-based company
- Developed and supported by a team based in London and Beverley.
Integrations
Connect finance and payments to the move record
Keep accounting and payment activity connected to the customer, quote and job without rebuilding the same information in separate systems.
Xero
Connect Xero with the Move Agent workflow for joined-up accounting records.
Accounting
Sage
Keep supported invoice, payment and accounting updates aligned with the Move Agent record.
Accounting
QuickBooks
Connect operational and accounting records while reducing duplicate finance administration.
Accounting
Stripe
Support secure online payment collection without separating it from the operational workflow.
Payments
Move Agent FAQs
Questions UK removals teams ask about Move Agent
Find out how Move Agent helps UK removals and storage companies manage enquiries, surveys, quotes, job planning, integrations and day-to-day operations.
Move Agent is an AI-powered removals management platform for UK removals and storage companies. It connects enquiries, customer conversations, surveys, inventory, estimates, quotes, invoices, payments, job planning and reporting in one connected move record. AI helps structure information and reduce admin while your team stays in control.
Move Agent uses AI to turn customer and survey information into structured move records. It can help qualify enquiries, support follow-ups, process survey photos and customer self-service video walkthroughs, and organise inventory, property and access details for estimating, quoting and job planning.
Your team can review, edit and override AI-generated information at every stage. Move Agent supports your operational judgement rather than replacing it.
Yes. Move Agent connects the full removals and storage workflow in one platform, from website and lead-source enquiries, customer conversations and surveys through to inventory, estimating, quoting, job planning, digital Job Sheets, invoicing, payments, storage and reporting.
Each stage stays connected to the same customer and move record, so your team can carry information forward, reduce duplicate admin and keep work moving without re-entering details across separate systems.
Yes. Move Agent can add or improve enquiry forms, survey booking and customer-facing workflows on your existing website. Supported lead sources can also feed into the same workspace, and we help configure the setup around your operation.
Yes. Move Agent gives your team the flexibility to survey each move in the way that works best, whether that’s in person, remotely by video or through a customer self-service walkthrough.
Survey details, inventory, access information, photos and video stay connected to the same move record, while AI can help process customer-uploaded media into structured information for review.
Your team stays in control and can verify details, request more information or arrange a professional survey whenever needed.
Move Agent connects with the tools removals companies already rely on, including Xero, Sage, QuickBooks and Stripe for accounting and payments, plus WhatsApp for customer conversations.
Marketing and customer engagement connections include Google Ads conversion tracking, Google Reviews and Google Calendar, while lead-generation integrations such as Reallymoving help bring enquiries directly into your workflow.
We’re continuing to expand the integration network, with more accounting, messaging, marketing, lead-generation and operational connections on the way.
We recommend starting with a discovery call so we can understand how your business operates today, including your team, survey process, quoting, job management, storage and integrations.
From there, we’ll recommend the right Move Agent setup for your operation, show you the most relevant workflows and plan your onboarding around the way your team actually works.
Partner with Move Agent
See how Move Agent fits your operation
Explore the workflows most relevant to your team and discuss where connected flows and automation could make the biggest difference.
A useful discovery call starts with your operation.
- Your current enquiry-to-completion workflow
- The operational issues you want to solve
- Your goals, growth plans and next steps