Move Agent removals software updates that support growth

A running record of Move Agent releases, feature launches, integrations, and operational upgrades for UK removals and storage teams.

Use this changelog to track product updates across lead qualification, quoting, job planning, storage, invoicing, and finance integrations. If you want the R&D background behind the AI scanner, read the research paper or view pricing for the live platform.

Last updated: May 12, 2026

Product timeline

Release log

  1. May 2026 ultra-personalised workflows with advanced AI automation

    In May, we focused on making the platform adapt even more closely to each removals company's way of working. The goal is simple: Move Agent gives removals companies powerful AI automation without forcing them into a fixed workflow.

    • Estimator upgraded: faster AI-assisted calculations based on your company logic, with full manual control and quick review.
    • New Surveyor tally interface: flexible survey workflows that adapt to your team, not the other way around.
    • Super Enquiries improved: multi-step and bespoke enquiry flows, and an enhanced cutting-edge AI Lead Qualifier Chat.

  2. April 2026 Surveyor Hub released

    A better way to run surveys. Surveyor Hub gives surveyors and estimators a structured workflow to capture everything properly and automate more of the process, without the back-and-forth or manual rework.

    • Media gallery for full context.
    • Access constraints captured during the survey.
    • Structured, cleaner inventories.
    • Automated handling, measurements and weights.
    • Less manual input across survey and estimating.

  3. March 2026 Estimator & Job Planner expanded

    From planning to live operations. Move Agent now prepares jobs through the Estimator and carries them straight into live scheduling, giving your team one connected workflow from plan to execution.

    • Operational plans prepared automatically.
    • Staffing, vehicles, margins and job phases ready upfront.
    • Live Job Planner for team and resource allocation.
    • Calendar views added for forward planning.
    • Digital job sheets, signatures and paperwork included.
    • Live status and allocation visibility across every job.

  4. February 2026 Public pricing and onboarding opened

    Move Agent expanded its public rollout with public pricing and wider onboarding for new removals companies after the earlier commercial launch.

    • Public pricing launched.
    • Public onboarding expanded.
    • New teams joined the rollout.

  5. January 2026 Lead qualification released

    Move Agent introduced a live conversational lead capture layer for qualifying removals enquiries in the UK sector.

    • Lead chat launched.
    • UK removals lead qualification released.
    • Enquiry-to-quote handoff improved.

  6. December 2025 QuickBooks and billing workflows expanded

    Finance workflows expanded with bidirectional QuickBooks sync and cleaner recurring billing for storage and removals teams.

    • Bidirectional QuickBooks sync added.
    • Recurring storage billing added.

  7. November 2025 Quoting and communication flows upgraded

    Quoting became faster and more operationally consistent with smarter automation across quote creation, customer messaging, and follow-up workflows.

    • One-click quoting launched.
    • Quote automation improved.
    • Notifications and follow-ups expanded.

  8. September 2025 Sage integration completed

    Finance workflows became more reliable with direct Sage sync, removing export-import steps and manual reconciliation work.

    • Direct Sage sync launched.
    • No more export-import workflow.
    • Manual reconciliation reduced.

  9. June 2025 Pilot testing ended and founding-team launch began

    Pilot testing concluded and Move Agent moved into live commercial use with its founding teams in the removals sector.

    • Pilot testing ended.
    • Founding-team commercial launch began.

  10. May 2025 BridgeAI-backed AI property scanner POC

    Digital Craft developed the UK's first AI property scanner built specifically for removals operations as a proof of concept, with support from Innovate UK BridgeAI and the STFC Hartree Centre. Read the research paper.

    • AI Property Scanner proof of concept completed with BridgeAI and STFC Hartree Centre support.
    • Research-backed property scanner for UK removals documented.

  11. April 2025 Core workflow expanded

    The platform matured into a more complete operational workflow covering enquiries, bookings, and quoting.

    • Detailed enquiry flow launched.
    • Survey and move bookings launched.
    • Quoting module expanded.

  12. February 2025 MVP and pilot testing began

    The earliest production version was put into real-world use to gather feedback from removals operators.

    • MVP released.
    • Pilot testing began with live removals teams.

What this shows

Shipping

Move Agent has moved quickly from early AI research into a practical operating system for removals and storage companies. The timeline shows steady product shipping across lead capture, survey workflows, estimating, finance, storage billing and live job planning.

Key milestones

  • Built on real removals experience, with founders who have spent over 10 years working closely with London removals companies.
  • AI Lead Chat and Super Forms launched, helping removals companies qualify enquiries 24/7 and turn website visitors into structured move opportunities.
  • AI Property Scanner progressed from proof of concept to production, becoming part of Surveyor Hub for faster media-based or manual survey workflows.
  • Estimator tools expanded into full operational planning, covering quoting, job phases, staffing, vehicles, margins and preparation before the move reaches the team.
  • Recognised by removals industry media, with Move Agent featured in The Movers & Storers Magazine.
  • Shaped with early UK removals partners, using real operator feedback to improve workflows, reduce admin and support day-to-day moving operations.

Built in Yorkshire

Built from our offices at Craftwrks Offices in Beverley, East Riding of Yorkshire, Move Agent's co-founders combine over 10 years of experience working with London removals companies with modern AI tools designed to help UK movers respond faster, quote with more confidence and run smoother operations.

What’s next

Move Agent is opening the next stage of early partner collaboration. We are looking for ambitious UK removals and storage companies who want to help shape the ultimate modern all-in-one platform for the moving industry, from lead capture and surveys to quoting, planning, finance and daily operations.

Become an early partner