Integrations · Payments

Make recurring payments part of the move record

Connect GoCardless with Move Agent so customers can set up recurring or scheduled payments while your team keeps the mandate, invoice and move context together.

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Move Agent GoCardless recurring payment workflow for removals and storage companies GoCardless

The short answer

How does GoCardless connect with Move Agent?

GoCardless gives customers a straightforward way to authorise recurring or scheduled payments, while Move Agent keeps the related mandate, invoice, customer and move context close to the operational record.

That is especially useful for storage plans, staged payments and other repeat charges where the office needs to know what is due, what has been collected and which customer or job it belongs to.

  • Recurring and scheduled payments
  • Connected invoice and customer context
  • Clearer payment follow-up
Recurring payment admin should not live in a separate spreadsheet

Exposed

Recurring payment admin should not live in a separate spreadsheet

When mandates, schedules and payment updates sit away from the customer and invoice record, staff have to match customers, check due dates and investigate missed collections by hand. That makes recurring storage and staged payment work harder to manage.

Where does recurring payment admin slow the team down?

Separate payment schedules Manual customer matching Missed recurring charges Unclear mandate status Repeated reconciliation Slow payment follow-up

The solution

Keep scheduled payment progress connected to the work

GoCardless handles the customer authorisation and collection experience while Move Agent keeps the financial and operational context visible to the team.

Keep scheduled payment progress connected to the work

How the GoCardless connection fits the workflow

Set up the right payment schedule

Create a clear route for recurring or scheduled payments that reflects the invoice, storage plan or agreed move activity.

What you get

Clearer schedule Less manual chasing Better customer experience

Keep the customer and invoice visible

Relate payment activity to the customer, invoice and job context already organised in Move Agent.

What you get

Connected records Fewer searches Better traceability

Follow up from a shared record

Help authorised office and finance staff understand payment progress before contacting the customer or changing the next operational step.

What you get

Clearer status Faster action Less duplication

The outcome

A steadier payment journey for recurring work

Connecting GoCardless with Move Agent gives the office a clearer view of repeat payment activity without losing the operational context behind it.

A steadier payment journey for recurring work

Recurring payment support

Use GoCardless for scheduled collections such as storage plans or staged charges.

Customer continuity

Keep payment activity tied to the customer and service record it belongs to.

Invoice context

See the invoice or charge behind a collection instead of matching amounts in isolation.

Clearer collection status

Give the office better context when reviewing what has been collected, is due or needs attention.

Storage billing fit

Support recurring storage revenue without maintaining a separate payment tracker.

Less reconciliation

Reduce the repeated matching work between payment activity and the move record.

One connected workflow

How GoCardless fits the payment workflow

  1. Charge agreed
  2. Payment authorised
  3. Collection scheduled
  4. Status connected
  5. Office follows up
Removals office team, surveyors and moving crew working together

Who it helps

For teams managing repeat payments and storage revenue

The connection gives finance, office and storage teams a shared view of payment progress in the context of the customer and work being delivered.

  1. For

    Office teams

    Check payment context before following up or progressing the next customer action.

  2. For

    Finance teams

    Review collections with clearer invoice and customer source information.

  3. For

    Storage teams

    Keep recurring storage charges connected to the customer's live storage record.

  4. For

    Business owners

    Understand repeat payment performance without combining separate trackers and job records.

GoCardless integration FAQs

Questions about connecting GoCardless with Move Agent

Understand how recurring payment authorisation, collection status and storage billing fit into the wider removals workflow.

Yes. The GoCardless integration connects recurring and scheduled payment activity with the relevant customer, invoice and move context in Move Agent.
Yes. GoCardless is designed for recurring collections, making it suitable for storage plans and other repeat charges when the payment schedule is configured for the customer's service.
Yes. Customers can complete the GoCardless authorisation flow for the agreed recurring or scheduled payment arrangement, subject to the configured GoCardless setup.
The integration keeps supported collection activity connected to the relevant Move Agent record, giving authorised staff clearer context when reviewing payment progress and follow-up.
GoCardless is designed around bank debit authorisation and recurring collections, while Stripe supports secure online payment collection. The right choice depends on the payment type and workflow your business needs.
No. GoCardless handles the payment collection service. Move Agent remains the place for the customer, invoice, storage and removals workflow context around that payment.

Related Move Agent pages

Invoicing Storage Management Stripe All Integrations
Move Agent GoCardless recurring payment workflow for removals and storage companies

Discovery call for removals teams

Book a discovery call

See how GoCardless can connect recurring payment activity with the customer, invoice and storage or removals work your team already manages.

Book a discovery call Get in touch